jaejazz at yahoo.com
Fri Aug 11 12:40:12 EDT 2006
Bob, thanks for your interest with this. I'll share some of my thoughts as to how I approach fundraisers in this post from one or two "technical" standpoints. I have a few other methods that I use but we'll leave it with these for now because of the length.
Someone just posted something about jazz being relegated to non friendly listener hours. Indeed in most cases and I knew - particularly during the weeknights - my audience would be fairly small considering the time frame. My program runs Monday through Thursday from 9pm-1am and Sunday afternoons from 12-5pm. We have jazz on Saturday evenings but I don't host the shows. Over the years I started paying attention to how other locally produced programs on our station fared during the drives. One of the things I zeroed in on was the average pledge dollar amount of these shows and most were in the $35-$65 range. I wondered why that was considering that our research tells us that our listener base have the highest income and educational levels. Then it hit me......the reason they average that is simply because that's what they "ask" for - 90 percent of the time.
Basic marketing tells us that folk have to hear something at least three times before folk react - remember that headache medicine commercial? I think it's called "Heads On" or something like that. They say it three times. The other part and most importantly for us during the drives.......is we get what we ask for. Too often this is underestimated during the drives. There's a lot of truth in this. That was the first change I made during my air time. I mentioned this to someone and they said....."well Jae, that's good but you'll lose in your numbers of folk pledging." I focused on our "mid" level pledge amount which is $120. I use that dollar amount as my "base" now so over the past six years my average pledge dollar amount for my show is $125. The highest of any show we air. The other part is the credit card incentive......
I constantly ask for the credit card and my credit card pledges are at 98 percent. Again, the highest of any program. Plus, it's instant money....if the credit card goes through of course. I also give them reasons for using the credit card like better thank you gifts or that it cuts down on "us" having to send them thank you reminders and monthly billing statements.
Now did it cut down on my numbers of folk pledging? Yes, to a degree but here's how I look at it..... The alternative/rock show that preceeds my jazz program weeknights has about 50 times more the audience I have - understandably. When that show first started it averaged about $1000-2000 for a two hour program from 7pm-9pm - prime time night hours I will add. The average pledge amount was about $$50. The average number of pledges for that show would run about 10-20 more per night than jazz. Jazz averages about $1500-$4000 weeknights (not my Sundays) - with less pledges than his show but my average dollar amount is considerably higher. His Saturday afternoon show of four hours averaged about $3000-4000. My average for my Sunday show is now at about $10,000 for five hours. He averages about 20-40 more pledges than me on his Saturday show but again look at the dollar amount average.
He and I talked about this and I said to him you'll get your dollar amounts up if you focus on a larger amount for your pledge base. He did and now his pledge totals are at about where mine are for weeknight jazz and his Saturday totals are at about $5000-6000 average. Jazz came in at the top for the past two fundraisers with his show second now and then ME and ATC and our morning classical show on our other station in fourth.
Since no one responded to my initial post with this a few months ago I'll stop here. If folk seem to be interested I'll continue. These are just a few areas but then there is the music and other uses of incentives like our Leadership Circle level challenge.
Bob Rogers <rwsfin at hotmail.com> wrote:
I'm responding to your gracious feedback on my comments in today's JPL. Yes,
I am somewhat familiar with your core views re: jazz radio and I share them.
I've been thinking lately about a post you made several months ago regarding
the fact that during a fundraiser your jazz program actually bested the NPR
news programming on your station. I'd like to follow up on that because, as
you know, we've been exposed to very few jazz radio success stories recently
and when there are success stories such as yours, they need to be followed
up on, studied and amplified among us. I was a little surprised that no one
had pursued the subject with you, but I probably should have done so at the
Perhaps you could elaborate a little about what you did that resulted in
your success in out-pulling NPR for pledges. Not just what you did, but the
way you did it. After all, it ain't what you do, it's the way
that....well, you know.
2816 Barmettler Street
Raleigh, NC 27607
WSHA - www.wshafm.org
Bouille & Rogers Consultants
email: rwsfin at hotmail.com
phone: (919) 413-4126
Stay in the know. Pulse on the new Yahoo.com. Check it out.
More information about the jazzproglist