[JPL] Media Guide Trouble Signing In

Tom Mallison tomthejazzman at embarqmail.com
Mon Jan 10 17:27:22 EST 2011


If you are having trouble signing into your Mediaguide account don't 
feel like the Lone Ranger.

All account expire at the end of the year and have to be re-activated to 
stay current.

All you need to do is drop an email to support at mediaguide.com and ask 
them to re-activate your account.

I was back on this morning thanks to fast action by MG.

I still do not know why they don't  send users a reminder in advance of 
cutting us off so they can manage their workload rather than having all 
of the individual requests.  Probably scared of losing their jobs if 
they get too efficient.

Hope this helps.
ALOHA
Tom


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